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Premier

Designed for those businesses that are adverse to the risk of down IT services but don’t desire the benefits of utilizing a trusted strategical adviser. Typically, this business understands the value that leveraging IT has in their business model, but limits the view of their IT investment to that of a tactical (support) perspective only. They are looking for the value offered by delegating most of their IT support to a single, knowledgeable, service provider and they want to save money by purchasing technical support services that are bundled with cloud-based, subscription services.